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The following document outlines the terms of use of FG Media products and services.

Before using our products and services, you are required to read, understand and agree to these terms.

Advertising Terms & Conditions

  1. All ad materials including banner and landing URL for use in the stated Advertisements must be sent by email to FG Media Sdn Bhd. at least three (3) business days before publication day.
  2. Upon contract signed, any cancellation of the Insertion Order/Contract will incur a cancellation fee of 10% of total contract amount and a further RM1,000 will be chargeable should there be any creative work carried out. For any video production carried out, full payment will be chargeable.
  3. Rescheduling of Insertion Order of regular ad formats will be allowed if the Advertiser/Advertising Agency gives written notice 5 working days prior to campaign launch date and subject to inventory availability.
  4. Late delivery of advertising materials will result in delay in campaign launch or forfeiture of the space booked, and the Advertiser/Advertising Agency will be liable for full payment of the space booked. Malaysiakini will not issue any credit or make good due to late or incorrectly submitted banners and/or late or incomplete information.
  5. Campaign period will automatically be extended in case the booked inventories cannot be fully delivered within the specified period.
  6. Upon commencement of Advertisements, there will be no refund or cancellation of the Insertion Order.
  7. While all effort will be taken to keep the website running 24/7, FG Media Sdn. Bhd. will not compensate advertisers for server or website downtime for a period less than 8 hours. Should a shutdown of the site occur for a period longer than 8 hours, advertisers will be compensated by an additional 24 hours of advertising.
  8. In the case that Malaysiakini’s site undergoes design changes that impact the availability of certain ad positions, FG Media will offer alternative ad spaces and sizes of similar value to compensate for the changes.
  9. IMPORTANT: THE SALES PERSONNEL ARE PROHIBITED FROM COLLECTING PAYMENTS IN CASH. Please seek written approval before accepting any cash payment.
Payment Terms for Agency
  • All payments are due within 60 to 90 days of Invoice issued, according to ad-market norm practices.
  • A 2% penalty charge will be imposed on the total invoice, for payments received between 91 days – 120 days from the date of invoice is issued. For all payments received above 121 days, a 4% penalty charge will be imposed on the total invoice.
  • Ad or Media Agencies will not be allowed to place any further bookings if total invoice outstanding amounts to RM100,000 and onwards.
  • FG Media Sdn Bhd shall at any time, without any cause or reason whatsoever, have the right to require full payment in advance as a condition for acceptance of this application
  • All stated rates are quoted in Ringgit Malaysia (RM) and are subjected to change. Customers with Insertion Orders are rate-protected until the end of the Confirmation of Advertisement Placement period.
Payment Terms for Direct Client
  • For campaign amounting to below RM5,000, full upfront payment is to be made before the start of the said campaign.
  • For campaign amounting to RM5,000 & above, 50% payment is to be made before the start of the campaign and the balance 50% is to be made within 7 to 14 days from the start date of the campaign.
  • FG Media Sdn Bhd shall at any time, without any cause or reason whatsoever, have the right to require full payment in advance as a condition for acceptance of this application
  • All stated rates are quoted in Ringgit Malaysia (RM) and are subjected to change. Customers with Insertion Orders are rate-protected until the end of the Confirmation of Advertisement Placement period.
Payment terms for Oversea Agency & Client
  • 75% payment of the total invoice is to be made before the start of the said campaign.
  • Balance 25% is to be made within 7 days from the start date of the campaign.
Payment Methods
    1. Cheques to be made payable to “FG Media Sdn. Bhd.” and delivered to No.9 Jalan 51/205A, Off Jalan Tandang, 46050 Petaling Jaya, Selangor. Attn: xxx
    2. Account Transfer (Alliance Islamic Bank Berhad): Acc. Name: FG Media Sdn. Bhd.; Acc. No.: 6408 7001 0044 728
    3. Telegraphic Transfer:

    Bank: Alliance Islamic Bank Berhad

    Bank Address: Menara Multi-Purpose, Capital Square, 8 Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia.

    Account No. : 6408 7001 0044 728

    Payee Name : FG Media Sdn. Bhd.

    Swift code : MFBBMYKL